“Recently purchased a used vehicle. While at the dealership, I was able to contact Hanckel Citizens and get coverage on the new to me vehicle! Heather went above and beyond to ensure (get it?) I received quality customer service. Great company with great reps! 10/10 would recommend.”

“Oh my, where do I begin to praise Hanckel Citizens Insurance Company? Let me begin by saying how amazing, efficient, kind, helpful and knowledgeable Colleen Marshall and Julie Jason are. My husband of 47 years took care all the insurance business for us. When he died I was clueless and insecure.…”

“Colleen Marshall at Hanckel-Citizens Insurance is the most helpful, knowledgeable insurance professional we have had the pleasure to know for almost 7 years. She is proactive, explains everything with patience, and responds quickly to emails and phone calls. She is a customer service gem. We're so…”