Mental Health & Therapy
Evidence-Based Therapy That Creates Real Change · Twin Falls, ID
Published in partnership with A Chance 4 Change
Book online anytime
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | Closed |
| Sun | Closed |
A Chance 4 Change, located on Shoshone Street in Twin Falls, Idaho, is a mental health clinic founded and led by Melissa Osen, MSW, LCSW, a licensed clinical social worker since 2007 with advanced certifications as a Master ART Practitioner and EMDR therapist. The practice was built on the belief that finding the right therapist shouldn't feel impossible—that every client deserves compassionate, expert care tailored to their specific struggles. The clinic serves children, teens, and adults throughout the Magic Valley region, specializing in trauma recovery, teen behavioral challenges, first responder mental health, and families navigating major life transitions like divorce and remarriage.
The practice offers a range of evidence-based therapies proven to create lasting change, including EMDR (Eye Movement Desensitization and Reprocessing), ART (Accelerated Resolution Therapy), Parent-Child Interaction Therapy (PCIT) for young children with behavioral issues, and Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT) techniques. Melissa Osen specializes in teen mental health, first responder trauma and burnout, family law mediation (she's Idaho Supreme Court Certified), and critical incident stress management for traumatic events. Zach Ivey, MSW, LCSW, who joined the practice in 2019, focuses on teens and young adults (ages 13-25) dealing with anxiety, depression, life transitions, and high-risk situations including post-hospitalization support.
What sets A Chance 4 Change apart in Twin Falls is their focus on immediate relief—specialized techniques like ART and EMDR often provide noticeable improvement in just a few sessions, not months or years. The practice takes a family-centered approach, understanding that when one member heals, the whole family benefits. They've built a reputation for serving populations that often struggle to find appropriate care: police officers, firefighters, EMTs, and medical professionals dealing with occupational trauma; teens who've experienced psychiatric hospitalization or crisis; and parents overwhelmed by their young child's behavioral challenges. The clinic accepts most major insurance including Aetna, BlueCross BlueShield, PacificSource, SelectHealth, and Idaho's Crime Victims Compensation Program.
The clinic operates Monday through Friday, 8:00 AM to 5:00 PM, and offers both in-person and telehealth appointments for flexibility. Their secure client portal allows online scheduling and payment, making access to care as seamless as possible. With over 20 years of combined clinical experience between Melissa and Zach, the practice has helped hundreds of Twin Falls families and individuals break free from patterns of anxiety, depression, trauma, and relationship struggles. Whether someone is searching for 'teen therapist near me Twin Falls,' 'EMDR therapy Magic Valley,' 'first responder counseling Idaho,' or 'child behavioral therapy Twin Falls,' A Chance 4 Change provides specialized, judgment-free care that meets people exactly where they are.
Melissa Osen — Licensed Clinical Social Worker (2007), Master ART Practitioner, EMDR Certified, Idaho Supreme Court Certified Family Law Mediator
Best for: Teens struggling with anxiety or depression, First responders dealing with trauma or burnout, Parents of young children with behavioral challenges, Adults seeking fast trauma relief through EMDR or ART, Families navigating divorce or blended family transitions, Young adults (19-25) facing life transitions or identity challenges
Service area: Twin Falls, ID and surrounding Magic Valley communities
Why choose A Chance 4 Change: A Chance 4 Change is one of the few Twin Falls practices with Master ART certification and dedicated first responder mental health services, offering faster trauma relief than traditional talk therapy. Melissa Osen's Idaho Supreme Court certification as a Family Law Mediator and Parent Coordinator provides specialized family transition support that most therapists don't offer, and the clinic's PCIT program addresses young children's behavioral challenges with evidence-based parent training.
Master ART & EMDR Practitioners for Faster Trauma Relief: Melissa Osen is a Master ART Practitioner and EMDR-certified therapist with 20+ years of experience. These advanced trauma therapies often provide relief in just a few sessions, not months—ideal for clients seeking faster, evidence-based results for PTSD, childhood trauma, and critical incidents.
Specialized First Responder Mental Health Services: One of the few Twin Falls practices with dedicated expertise in police, fire, EMT, and medical professional trauma and burnout. Melissa understands first responder culture and provides critical incident stress management and ongoing support in a judgment-free environment.
Idaho Supreme Court Certified Family Law Mediator: Melissa Osen holds Idaho Supreme Court certification as a Family Law Mediator and Parent Coordinator, offering expert guidance through divorce, custody disputes, co-parenting challenges, and blended family transitions—services most therapists don't provide.
PCIT-Certified for Young Children's Behavioral Challenges: The practice offers Parent-Child Interaction Therapy (PCIT), an evidence-based treatment for children ages 2-7 with behavioral and emotional challenges. This hands-on approach gives parents practical tools to improve relationships and manage difficult behaviors.
What are the therapists' qualifications and specialties at A Chance 4 Change?
The practice is led by Melissa Osen, MSW, LCSW, licensed since 2007, who is a Master ART (Accelerated Resolution Therapy) Practitioner, EMDR-certified, and an Idaho Supreme Court Certified Family Law Mediator. She specializes in teen mental health, first responder trauma and burnout, family transitions (divorce/remarriage), trauma recovery, and Parent-Child Interaction Therapy (PCIT). Zach Ivey, MSW, LCSW, licensed since 2019, is ART-trained and specializes in teens and young adults (ages 13-25) dealing with anxiety, depression, high-risk situations, life transitions, and academic/performance anxiety. Both therapists use evidence-based approaches including EMDR, ART, CBT, and DBT.
How much does therapy cost and what insurance do you accept?
A Chance 4 Change accepts most major insurance plans including Aetna, Anthem Blue Cross, BlueCross and BlueShield, HealthPartners, PacificSource Health Plans, SelectHealth, and Idaho's Crime Victims Compensation Program. Specific session costs depend on your insurance coverage and benefits. The clinic accepts online payments through their secure client portal. Contact the practice at (208) 944-9776 to verify your insurance coverage and discuss any out-of-pocket costs before your first appointment.
What happens during a first therapy session at A Chance 4 Change?
Your first session is a consultation where your therapist gets to know you, your current struggles, and your goals for therapy. You'll discuss what brings you in—whether it's anxiety, depression, trauma, behavioral challenges, or life transitions—and your therapist will explain which evidence-based approaches (like EMDR, ART, CBT, PCIT) might work best for your situation. This is a judgment-free conversation designed to make sure you feel heard and to create a personalized treatment plan. Sessions are available in-person at the Twin Falls clinic or via telehealth.
Who are the services at A Chance 4 Change best for?
The practice specializes in helping: children (ages 2+) with behavioral and emotional challenges through PCIT; teens (ages 13-18) struggling with anxiety, depression, behavioral issues, or life transitions; young adults (ages 19-25) navigating identity, relationships, and independence; first responders (police, fire, EMT, medical professionals) dealing with trauma and burnout; adults healing from trauma, PTSD, or childhood experiences through EMDR/ART; and families navigating divorce, remarriage, blended family challenges, or custody disputes. They also provide high-risk youth intervention for teens who have experienced psychiatric hospitalization or crisis.
How quickly can I expect to see results from therapy?
A Chance 4 Change focuses on immediate relief through specialized techniques. EMDR and ART (Accelerated Resolution Therapy) are advanced trauma therapies that often provide noticeable improvement in just a few sessions—sometimes as quickly as 1-5 sessions for specific traumatic memories or incidents. This is significantly faster than traditional talk therapy, which can take months or years. For ongoing challenges like anxiety, depression, or behavioral issues, treatment length varies by individual, but the practice uses evidence-based methods proven to create measurable progress in weeks, not months. Your therapist will discuss realistic timelines during your initial consultation.
Do you offer telehealth therapy or only in-person sessions?
Yes, A Chance 4 Change offers both in-person sessions at their Twin Falls clinic (727 Shoshone St N) and telehealth appointments for clients who prefer remote sessions or have scheduling/travel constraints. Telehealth sessions are conducted through a secure, HIPAA-compliant platform accessible via the client portal. Both options provide the same quality of care—contact the practice to discuss which format works best for your needs.
How do I book an appointment at A Chance 4 Change?
You can book through the secure online client portal at achance4change.clientsecure.me, which allows you to schedule appointments and make payments online. You can also call the clinic directly at (208) 944-9776 during business hours (Monday-Friday, 8:00 AM – 5:00 PM) to schedule by phone. New clients are welcome, and the practice accepts most major insurance plans. Telehealth and in-person appointments are both available.
What is EMDR and ART therapy, and how do they work for trauma?
EMDR (Eye Movement Desensitization and Reprocessing) and ART (Accelerated Resolution Therapy) are evidence-based trauma therapies that help your brain reprocess distressing memories without needing to talk about them in detail. During sessions, you'll focus on a traumatic memory while your therapist guides rapid eye movements or other bilateral stimulation, which helps your brain 'digest' the memory so it no longer causes intense emotional reactions. ART is particularly fast-acting—many clients experience relief in 1-5 sessions. Both therapies are effective for PTSD, childhood trauma, critical incidents, anxiety, and depression. Melissa Osen is a Master ART Practitioner and EMDR-certified, meaning she has advanced training and extensive experience with these techniques.
“I forgot to share this a while ago im running late. Im sorry. These are great understanding people here. Melissa was great. Don't let her read this she might get a big head lol. Smart, beautiful, they like constructive criticism and do not get offended if you DISAGREE lol. A great group.”
— Shaun Scott, Google Review
“There are so many amazing things I could say about A Chance 4 Change. The office is absolutely beautiful and relaxing. You walk in and feel a wave of peace come over you. I have only ever been treated with kindness and respect from every person who works here. And finally Melissa has genuinely changed my life for the better. I could have never become the person I am proud to be today without her guidance. Thank you AC4C for being a source of inspiration from day one.”
— Raven Merkley, Google Review
“Melissa met me at one of my darkest times and has done phenomenal work with me and other first responders. Her knowledge on how to see life in a different light, ability to teach you to see the good in yourself, and acknowledging where you are at any given time has made wonders of difference in my life. Experiencing ART while helping myself to process hard calls and hard days differently has changed my life. Turns out therapy is for everyone and doesn't mean your broken, it means your ready to grow and embrace how good life can be!”
— MaKenzie Christensen, Google Review
“Such a comforting and welcoming place. I just started therapy with Melissa a few weeks ago and it’s already going fantastically well. I love both her and all of the staff + environment. Amazing. Will always recommend :) ”
— Sophie Dring, Google Review
“Love them! I’ve been seeing Melissa for almost 9 years now, and I’ve watched the company grow significantly. Melissa is a wonderful therapist and has helped me through a lot. My life is much better with Melissa as my therapist!”
— Daphne Bladow, Google Review
Book online: Book Now →
Phone: (208) 944-9776
Address: 727 Shoshone St N, Twin Falls, ID 83301 (Get directions)
Website: achance4change.clientsecure.me/
Facebook: A Chance 4 Change on Facebook
Google: A Chance 4 Change on Google