Areas served: Lexington, VA and surrounding Rockbridge County
Lexington, a small city of roughly 7,500 residents anchored by Washington and Lee University and the Virginia Military Institute, sustains a dental market shaped by its blend of student families, retirees, and rural Rockbridge County residents. The 40 general dentistry providers serving the area range from longstanding local practices to regional multi-location groups, with patient ratings spanning 1.0 to 5.0 stars and Lantern Scores reaching 94.56 for the top-ranked practice. While no providers in this directory offer weekend hours—a common constraint in smaller markets—many extend evening availability and emergency services to accommodate working families and students. This directory evaluates each practice using provider-verified information on credentials, technology, treatment offerings, and independent research into patient experience and clinical outcomes.
Charlottesville Dental Associates is a family-focused dental practice in Charlottesville, VA offering comprehensive dental care from three experienced dentists. Services include preventive care, cosmetic dentistry, root canals, dental implants, crowns, fillings, teeth whitening, and emergency dental treatment. The practice specializes in helping anxious patients feel comfortable and is known for personalized, gentle care for all ages.
“I have been going here over 20 years and have always been pleased. From the minute you walk in to the front desk you are treated as if you are family. I usually only go twice a year for cleanings but they always remember you, your name, and some things about you. It's quite impressive and makes you feel more than just a patient. Highly recommend Denise and Dr.Horton! Both fun to be around and perform great work!”
— Ernie, Google Review · 4.9 ★ avg from 1337 reviewsWestover Dentistry is a full-service dental practice in Richmond, VA led by experienced dentists including Dr. Stenger and Dr. Cole, serving the community for over 30 years. They offer emergency dentistry with same-day appointments, cosmetic services (teeth whitening, veneers, bonding), dental implants, Invisalign clear aligners, preventive care, root canals, extractions, crowns, and bridges. The practice is known for patient comfort, thorough cleanings by skilled hygienists, bilingual Spanish-speaking staff, and a philosophy of recommending treatment only when clinically necessary.
Robert C. Hull, D.D.S., P.C. is a comprehensive dental practice in Lexington, VA offering general dentistry, cosmetic dentistry, orthodontic services, extractions, prosthodontics, and advanced restorative care. Dr. Hull's practice features Solea laser technology and same-day crowns, making it the only dental office in Virginia with this cutting-edge equipment. The practice prioritizes patient education and informed decision-making, with a commitment to making dental care accessible and convenient.
Gorgeous Smile is a comprehensive dental practice in Arlington, VA, owned and operated by husband-and-wife dentists Dr. Ahmed Salim and Dr. Hanin Al-Rubai. The practice offers general dentistry, cosmetic dentistry, dental implants, Invisalign, oral surgery, pediatric dentistry, and emergency care, with a focus on using advanced technology and personalized patient communication. Established in the late 1980s, they are recognized as one of the most comfortable and reputable dental practices in the region, committed to restoring health, function, and the appearance of patients' smiles.
Dr. A. B. Hammond, PC is an orthodontic practice in Lexington, VA specializing in comprehensive orthodontic treatment for children, adolescents, and adults. The practice features advanced technology including Damon Ultima self-ligating braces and SPARK aligners for nearly invisible treatment, along with digital technology to make treatment more comfortable and efficient. Dr. Hammond is committed to customized care that typically minimizes extractions and headgear while reducing overall treatment time.
Shenandoah Dental Studio is a comprehensive general dentistry practice in Lexington, VA led by Dr. Omar Paredes, DDS, offering everything from routine cleanings and preventive care to advanced cosmetic and restorative procedures including dental implants, veneers, crowns, bridges, and professional teeth whitening. The practice emphasizes compassionate, patient-centered care with state-of-the-art techniques and equipment, allowing patients to receive complex dental work locally without traveling elsewhere. Dr. Paredes brings extensive international experience, having trained in Honduras and taught restorative dentistry before establishing his practice focused on cosmetic dentistry and smile rehabilitation.
Dental Health Associates is a full-service dental practice with four locations across central Virginia (Harrisonburg, Staunton, Fishersville, and Lexington) offering comprehensive care from preventive dentistry to advanced restorative and cosmetic procedures. They provide general dentistry for the whole family, cosmetic services including porcelain veneers and professional whitening, restorative treatments like crowns and root canals, and even teledentistry options for virtual care. The practice emphasizes patient convenience with multiple office locations, same-day appointments, walk-ins, and emergency availability, while accepting nearly all major insurance plans plus flexible payment options.
Crozet Family Dental is a community-rooted practice serving Crozet and Charlottesville for over 50 years with comprehensive dental services including cosmetic enhancements, dental implants, restorative work, Invisalign clear aligners, emergency care, and pediatric dentistry. Led by founder Dr. James W. Willis and a team of 6 expert dentists, they combine advanced technology like the iTero Element® 5D scanner with a patient-first philosophy and mercury-free, tooth-colored restorations. Recognized as Charlottesville's #1 Dental Office and a Platinum Invisalign® Provider, they serve all ages and welcome new patients with same-day emergency availability.
Harrison Dental Associates, led by Dr. Matthew Harrison, provides comprehensive dental care in Charlottesville including general dentistry, cosmetic dentistry, dental implants, restorative dentistry, emergency dentistry, and family dentistry. They offer state-of-the-art treatment for patients of all ages, from routine preventive care to advanced restorations, and feature an affordable Wellness Plan with no deductibles, annual maximums, or claim denials.
Waynesboro Family Dentistry is a comprehensive dental practice led by Dr. Jordan Wiley and Dr. Garrick LaBriola, offering preventative care, restorative treatments, oral surgery, root canals, crowns, veneers, clear aligner therapy, and more. The practice uses state-of-the-art equipment and emphasizes personalized patient communication, creating a comfortable environment for families and individuals of all ages. They offer flexible wellness plans with no deductibles, annual maximums, or claim denials to make dental care accessible.
Buena Vista Family Dentistry, led by Drs. Brent Dryden and Brian Poulsen, provides comprehensive dental care for patients of all ages. The practice offers preventive care, restorative treatments, cosmetic dentistry, and emergency services in a welcoming, patient-focused environment. With two experienced dentists on staff and a commitment to modern techniques, they serve the Buena Vista community with personalized attention and quality care.
Glen Allen Dental Arts is a comprehensive family dental practice led by Dr. Lana Qaqish and Dr. Michelle Park, offering services from routine cleanings to advanced restorative and cosmetic treatments. They specialize in family dentistry for all ages, cosmetic dentistry (veneers, whitening), Invisalign, same-day crowns using Planmeca technology, dental implants, and restorative dentistry. Known for their comfort-driven approach and personalized care, they feature an in-house Wellness Plan for uninsured patients and use advanced technology including digital x-rays, iTero scans, and 3D CBCT imaging.
Short Pump Dental is a family and cosmetic dental practice in Henrico, VA led by experienced dentists Dr. Roman T. Haueis and Dr. Emil P. Christofakis, offering comprehensive services including general dentistry, cosmetic dentistry, teeth whitening, dental implants, pediatric dentistry, endodontics, and periodontal therapy. The practice is known for creating individualized treatment plans, maintaining a comfortable family-friendly environment, and providing affordable dental care through in-house benefits plans and flexible financing options.
Greene Comprehensive Family Dentistry is a full-service dental practice in Ruckersville, VA providing preventive care, cosmetic dentistry, restorative treatments, and emergency services for the whole family. Led by experienced dental professionals, they offer a wide range of services including cleanings, fillings, crowns, implants, whitening, and orthodontic referrals in a patient-focused environment. The practice emphasizes comprehensive care and uses modern technology to deliver quality results for patients of all ages.
North River Dental Care is a full-service dental practice in Fredericksburg, VA offering comprehensive general and cosmetic dentistry. Led by experienced dental professionals, they provide preventive care, restorative treatments, and cosmetic procedures designed to help patients achieve healthy, beautiful smiles. The practice is known for combining clinical expertise with a patient-focused approach to dental health.
Hal M. Lippard, DDS is a general and cosmetic dentistry practice in Charlottesville serving patients with comprehensive dental care including cleanings, restorations, and cosmetic treatments. Dr. Lippard emphasizes oral wellness and patient comfort, offering a range of services from preventive care to advanced cosmetic procedures designed to enhance smiles and overall dental health.
DC Dental Care is a full-service dental practice in Fredericksburg, VA offering comprehensive general dentistry, cosmetic treatments, and restorative services. The practice provides preventive care, teeth whitening, dental implants, crowns, and smile makeovers using modern technology and patient-centered treatment planning. They serve families and individuals seeking both routine dental care and cosmetic enhancements.
Fredericksburg Dental Care is a comprehensive dental practice offering both cosmetic and general dentistry services to the Fredericksburg community. Led by experienced dentists, the practice specializes in smile makeovers, teeth whitening, veneers, and dental implants alongside routine cleanings, fillings, and restorative work. They combine modern dental technology with a patient-focused approach to help patients achieve healthy, beautiful smiles.
Albemarle Dental Associates is a full-service dental practice in Charlottesville offering general, cosmetic, and reconstructive dentistry since 1983. Led by Dr. Jeffery Hodges and Dr. Ronald Spillers, the practice provides comprehensive care including dental implants, porcelain veneers, crowns, root canals, gum disease treatment, pediatric dentistry, and dental sleep medicine services. They prioritize patient comfort with anxiety management options, emergency care availability, and a welcoming environment with thoughtful amenities.
Gentle Touch Dentistry, led by experienced dentists, provides comprehensive cosmetic and general dental services in Fredericksburg, VA. They offer cosmetic procedures including teeth whitening, veneers, and smile makeovers alongside preventive care, restorative treatments, and dental implants. The practice is known for combining advanced dental techniques with a patient-focused approach to help patients achieve their ideal smiles.
Reform Dentistry of Fredericksburg is a modern dental practice in Fredericksburg, VA offering comprehensive general and cosmetic dentistry services. Led by experienced dentists, they provide preventative care, restorative treatments, cosmetic procedures, and advanced dental solutions in a patient-focused environment. The practice is known for combining clinical expertise with a commitment to patient comfort and aesthetic results.
Radiance Family Dentistry is a comprehensive dental practice in Midlothian offering cosmetic dentistry, general dentistry, and restorative services for the entire family. Led by experienced dentists, they specialize in smile transformations including teeth whitening, veneers, and dental implants, while also providing routine cleanings, fillings, and other essential dental care. The practice is known for combining advanced cosmetic techniques with a patient-focused approach to create beautiful, healthy smiles.
Libbey Family Dentistry, led by Drs. Chris and Annie Libbey, provides comprehensive dental care for patients of all ages—from infants to seniors. They emphasize preventive care and oral health while creating a comfortable, welcoming environment where patients are treated as friends and family. The practice offers a full range of dental services and is now accepting new patients in the Forest area.
Avalon Dental, PLLC is a general and cosmetic dental practice in Charlottesville serving patients of all ages. Led by experienced dentists, they offer comprehensive dental care including cleanings, restorations, cosmetic treatments, and advanced procedures in a welcoming environment. The practice combines modern dental technology with personalized care to help patients achieve healthy, beautiful smiles.
Aesthetic Dentistry of Charlottesville offers comprehensive orthodontic treatment including Invisalign, traditional braces, and lingual braces for patients of all ages. Led by experienced orthodontists, the practice specializes in creating beautiful, healthy smiles through personalized treatment plans. They serve the Charlottesville community with a focus on modern techniques and patient comfort.
Lynchburg Dental Group is a comprehensive dental practice in Lynchburg, VA offering complete care for patients of all ages, including family dentistry, cosmetic treatments, restorative work, Invisalign, same-day crowns, and dental implants. Led by three experienced dentists—Dr. Ray Marion, Dr. Philippe Franco, and Dr. Madelyn Lawrence—the practice combines advanced technology with compassionate care to ensure patient comfort and precision. They feature an in-house wellness plan for affordable care and are known for short wait times and a welcoming environment.
Rockingham General Dentistry, led by Dr. Erik L Sutt, provides comprehensive dental care including cleanings, exams, fillings, crowns, and restorative procedures for patients in Harrisonburg. The practice focuses on general dentistry services with an emphasis on patient comfort and quality care. Dr. Sutt and his team serve families and individuals seeking routine preventive care and treatment solutions.
Blue Ridge Oral & Maxillofacial Surgery specializes in complex surgical procedures including wisdom tooth extraction, dental implants, bone grafting, and corrective jaw surgery. Led by experienced oral and maxillofacial surgeons, the practice serves patients throughout the Shenandoah Valley with advanced surgical techniques and comprehensive pre- and post-operative care.
Rockbridge Area Health Center's Mountain View Family Dentistry provides comprehensive dental services for the whole family at their Buena Vista location (2131 Magnolia Ave). As part of a federally qualified health center, they offer affordable, high-quality care to patients of all ages—insured, uninsured, Medicaid, and Medicare—with sliding fee discounts available based on income. They recently invested in advanced digital X-ray technology to enhance their diagnostic capabilities.
Affordable Dentures & Implants in Lynchburg specializes in dentures and dental implants with a focus on making quality care accessible to all budgets. Led by Dr. Jinghua Zhang, a prosthodontist with advanced training, the practice offers comprehensive services including extractions, implant consultations, full-size implants, denture repairs, and on-site lab work. They stand out through their Best Price Guarantee, flexible financing options (99% patient approval rate), 100-day satisfaction guarantee, and in-clinic lab equipment that speeds up treatment.
Exceptional Smiles Family Dentistry is a comprehensive dental practice in Harrisonburg offering orthodontics, general dentistry, pediatric dentistry, and cosmetic services for the entire family. Led by experienced dentists, they provide customized treatment plans including braces, clear aligners, and other orthodontic solutions alongside preventive care, restorative procedures, and teeth whitening. Their family-focused approach makes them a one-stop destination for patients of all ages seeking coordinated dental care.
Sherman Heidi DDS is a dental practice located in Lexington, VA, offering comprehensive dental care services to patients of all ages. Dr. Heidi Sherman and her team provide quality dental treatment in a professional setting on McLaughlin Street. They serve the local Lexington community with patient-focused care.
Stafford Family Dental Care provides comprehensive dental services for patients of all ages at their Stafford location. They offer preventive care, restorative treatments, and cosmetic dentistry with a focus on creating a welcoming experience for families. The practice emphasizes patient comfort and personalized treatment planning.
Downtown Dental is a general dentistry practice in Charlottesville offering comprehensive dental care including cleanings, exams, fillings, and restorative treatments. Located on East Jefferson Street, they serve families and adults seeking preventive and general dental services with modern clinical standards.
Lexington Smiles is a family dentistry practice in Lexington, VA led by Dr. Erin Cassilly and her team. They offer comprehensive dental services including cleanings, fillings, crowns, cosmetic dentistry, and periodontal care for patients of all ages. The practice is known for a patient-centered approach that emphasizes comfort, gentle care, and thorough explanations of treatment options.
Affordable Dentures & Implants in Charlottesville specializes in dentures, implants, and comprehensive dental solutions designed to be accessible and budget-friendly. They offer custom denture fabrication, dental implant placement, and related restorative services with a focus on affordability without compromising quality. This location is part of a national network dedicated to helping patients achieve healthy smiles through personalized treatment planning.
Aspen Dental in Fredericksburg offers comprehensive cosmetic and general dentistry services at 825 Warrenton Rd. The practice focuses on making dental care accessible and affordable for families in the area, providing everything from routine cleanings to cosmetic enhancements. They're known for a patient-friendly approach that combines quality dental work with convenient scheduling.
Cavity Free Kid is a pediatric dental practice in Staunton, VA dedicated to providing comprehensive dental care for children. The practice specializes in preventive and restorative dentistry tailored to young patients' needs, helping establish healthy oral habits from an early age.
UVA Health Dentistry is part of UVA Health's comprehensive medical system, providing dental care at their Jefferson Park location in Charlottesville. As an integrated health system provider, they offer clinical dental services with the backing of academic medicine and institutional resources.
Massaponax Dental Care provides comprehensive dental services to the Fredericksburg area, offering everything from routine cleanings and checkups to restorative and cosmetic procedures. Located on Patriot Highway, they focus on delivering quality care in a professional setting. Their team is committed to helping patients maintain healthy smiles through personalized treatment plans.
Robert C. Hull, D.D.S., P.C. ranks #1 for Lexington-based practices with a Lantern Score of 85.70/100, 5.0 stars, and 636 patient reviews. The practice distinguishes itself with advanced technology including Solea laser dentistry and same-day crown fabrication, offering comprehensive services from general and cosmetic dentistry to orthodontics and prosthodontics. Dr. Hull's investment in efficient, patient-centered technology makes the practice particularly suited for busy patients seeking comprehensive care with fewer visits.
All verified practices in this directory accept new patients. Robert C. Hull, D.D.S., P.C. (85.70 Lantern Score), Shenandoah Dental Studio led by Dr. Omar Paredes (85.09), and Lexington Smiles under Dr. Erin Cassilly (70.44) are the three practices with physical locations in Lexington proper. Regional practices including Dental Health Associates (83.98 Lantern Score, with a Lexington location among four central Virginia sites) and Buena Vista Family Dentistry in neighboring Buena Vista (83.75) also serve Lexington-area patients.
None of the 40 general dentistry providers in this directory offer regular weekend hours. This reflects Lexington's small-city character and the fact that many practices serve rural areas where weekend staffing is less common. However, several practices including Robert C. Hull, D.D.S., P.C., Shenandoah Dental Studio, and Buena Vista Family Dentistry offer emergency dental services and extended weekday hours to accommodate scheduling needs outside traditional 9-5 availability.
Robert C. Hull, D.D.S., P.C. stands out for same-day crown fabrication and Solea laser technology, enabling faster, often anesthesia-free procedures. Dr. Hull's practice uses digital impressions and CAD/CAM systems to design and mill permanent crowns in a single visit—eliminating temporary crowns and multiple appointments. Shenandoah Dental Studio also emphasizes modern technology for cosmetic and restorative care. These capabilities are particularly valuable for patients traveling from surrounding rural areas who prefer to minimize trips to town.
Rockbridge Area Health Center operates Mountain View Family Dentistry in nearby Buena Vista (77.27 Lantern Score, 4.6 stars) as part of a federally qualified health center. They offer sliding-scale fees based on income and accept patients regardless of insurance status—making them the primary safety-net dental provider for Rockbridge County. The practice provides comprehensive family dentistry with digital x-rays and modern equipment. For insured or moderate-income patients, several practices including Dental Health Associates accept diverse insurance plans.
Robert C. Hull, D.D.S., P.C. and Shenandoah Dental Studio both offer comprehensive cosmetic services including veneers, teeth whitening, smile makeovers, and aesthetic restorations. Dr. Hull's practice combines cosmetic dentistry with orthodontics, enabling full smile transformations under one roof. Lexington Smiles (70.44 Lantern Score) also provides cosmetic treatments with an emphasis on gentle care for anxious patients. For highly specialized cosmetic work, patients sometimes travel to Charlottesville practices like Charlottesville Dental Associates (94.56 Lantern Score, ranked #1 overall) or Harrison Dental Associates (83.96).
General dentists handle 90% of most patients' lifetime dental needs—cleanings, fillings, crowns, extractions, basic root canals, and cosmetic work. You should see a general dentist first for diagnosis and treatment planning. They'll refer you to specialists (periodontists for gum disease, endodontists for complex root canals, oral surgeons for impacted teeth or implants, orthodontists for braces) only when specialized training is necessary. In Lexington, practices like Robert C. Hull, D.D.S., P.C. offer broader in-house capabilities including orthodontics, reducing referral needs. For oral surgery, Blue Ridge Oral & Maxillofacial Surgery (77.97 Lantern Score) provides specialized surgical services locally.
First, verify credentials and experience—how long has the dentist practiced, where did they train, do they pursue continuing education in areas relevant to your needs? Second, understand their technology and techniques—do they use digital x-rays (lower radiation), intraoral cameras (better diagnosis), laser dentistry (less invasive), or same-day crowns? Third, clarify costs and insurance—are fees transparent, do they accept your insurance, what payment plans exist for major work? Fourth, assess emergency protocols—how do they handle after-hours emergencies, what's their same-day availability? Finally, evaluate communication style during a consultation—do they explain conditions and options clearly, do they involve you in treatment decisions, do they address dental anxiety sensitively?
Most patients should have professional cleanings and exams every six months. This frequency catches cavities while they're small and inexpensive to treat, monitors gum health before periodontal disease advances, and allows oral cancer screening. Patients with gum disease, high cavity rates, or systemic conditions like diabetes may need quarterly visits. Conversely, patients with excellent home care and low disease risk might extend to annual visits after consulting their dentist. Children should start dental visits by age one or when the first tooth erupts, establishing early habits and catching developmental issues. All Lexington-area practices emphasize preventive care as the foundation of long-term oral health.
Dental insurance typically covers 100% of preventive care (cleanings, exams, x-rays), 80% of basic procedures (fillings), and 50% of major work (crowns, bridges) after you meet a deductible, subject to an annual maximum ($1,000-$2,000 commonly). You pay monthly premiums whether you use benefits or not. Dental discount plans aren't insurance—you pay an annual fee ($100-$300) for negotiated discounts (10-60% off) at participating providers, with no waiting periods, deductibles, or annual maximums. Discount plans work best for uninsured patients needing major work. Practices like Waynesboro Family Dentistry and Harrison Dental Associates offer in-house wellness plans—another discount model providing comprehensive care for a flat annual or monthly fee.
Practices emphasizing gentle care typically offer sedation options (nitrous oxide, oral sedation, sometimes IV sedation), use techniques to minimize pain (topical anesthetic before injections, slow anesthetic delivery, vibration devices), provide comfort amenities (headphones, neck pillows, warm blankets), take extra time explaining procedures, and allow patients to signal discomfort during treatment. Lexington Smiles specifically highlights gentle care for anxious patients. Laser dentistry, available at Robert C. Hull, D.D.S., P.C., often eliminates the need for anesthesia entirely for certain procedures. If you have severe dental anxiety, discuss sedation options during your consultation—many patients with decades of dental fear find modern anxiety management transforms their experience.
Solo practices offer continuity—you see the same dentist every visit, building a relationship and consistent care philosophy. However, they may have limited availability, fewer specialized services, and vacation coverage by substitute dentists. Multi-dentist practices provide scheduling flexibility, broader expertise (one partner might focus on cosmetics, another on implants), and seamless coverage when one dentist is unavailable. In Lexington, Robert C. Hull, D.D.S., P.C. operates as an established solo practice with advanced capabilities, while Buena Vista Family Dentistry offers a two-dentist model. Regional practices like Dental Health Associates (four locations) provide multi-site convenience. The best choice depends on whether you prioritize relationship continuity or scheduling flexibility and breadth of services.
Digital x-rays (used by nearly all modern practices) reduce radiation exposure 80-90% and enable immediate image review with patients—a meaningful safety and communication improvement. Intraoral cameras help patients see what the dentist sees, improving treatment acceptance and understanding. Same-day crown technology (CEREC/CAD-CAM) genuinely eliminates temporary crowns and second appointments, though outcomes match traditional lab-made crowns. Laser dentistry can reduce bleeding, swelling, and anesthetic needs for soft tissue procedures. Electric handpieces provide more precise, quieter cutting than air-driven drills. Conversely, some advertised technologies offer marginal benefits—3D cone beam CT is critical for implant planning but unnecessary for routine fillings. Ask dentists how specific technologies change your treatment experience or outcomes, not just that they have them.
Dental implants (titanium posts surgically placed in the jawbone, topped with crowns) are the gold standard for tooth replacement because they preserve jawbone, don't require grinding down adjacent healthy teeth, and function like natural teeth. They cost $3,000-$6,000 per tooth but last 25+ years with proper care. Bridges fill gaps by crowning adjacent teeth and suspending a false tooth between them—costing $2,000-$5,000 for a three-unit bridge but requiring alteration of healthy teeth and lasting 10-15 years. Dentures (removable appliances) are the most affordable option ($1,000-$3,000 for a full arch) but accelerate bone loss, require periodic relining, and offer 25% of natural chewing efficiency. Several Lexington-area practices including Shenandoah Dental Studio and regional providers place implants, while Blue Ridge Oral & Maxillofacial Surgery handles complex surgical cases.
For knocked-out permanent teeth, rinse the tooth gently without scrubbing, try to reinsert it in the socket, or keep it in milk and see a dentist within 30 minutes—time is critical for successful reimplantation. For severe toothaches, rinse with warm salt water, take over-the-counter pain relievers, and call your dentist same-day as pain indicates infection or deep decay requiring treatment. For broken teeth, save fragments, rinse your mouth, apply cold compress to reduce swelling, and contact your dentist within 24 hours. For objects stuck between teeth, try gentle flossing but never use sharp instruments. Many Lexington practices including Robert C. Hull, D.D.S., P.C., Shenandoah Dental Studio, and Buena Vista Family Dentistry offer emergency services—call their main number for after-hours instructions, as many provide emergency contact information on voicemail.