HCA Healthcare
Wellness & Med Spas
Advanced healthcare for the Roanoke Valley since 1902 · Salem, VA
Published in partnership with LewisGale Medical Center
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LewisGale Medical Center has been a cornerstone of healthcare in the Salem and Roanoke communities for over a century. As one of Virginia's largest medical centers and part of the HCA Healthcare network, the hospital combines advanced medical technology with personalized, patient-focused care. Their team of highly skilled physicians, surgeons, and healthcare professionals provides comprehensive services across multiple specialties, including cardiovascular care, orthopedic surgery, oncology, neurology, emergency medicine, and women's health services.
The hospital's cardiovascular program is accredited by the American College of Cardiology as a certified Chest Pain Center, offering diagnostic heart screening, vascular care, and surgical treatments including pacemaker implantation and coronary artery bypass. Their orthopedic surgery program has been recognized by Healthgrades as one of America's 100 Best Hospitals for Orthopedic and Spine Surgery, providing total and partial joint replacement, spine surgery, and both surgical and nonsurgical treatments for arthritis, fractures, and chronic conditions.
LewisGale's oncology services are delivered through the Sarah Cannon Cancer Network, featuring advanced techniques like hepatic artery infusion therapy for colorectal cancer alongside comprehensive radiation and infusion services at their onsite cancer center. The neurological care team includes neurosurgeons, oncologists, emergency physicians, and rehabilitation specialists treating conditions from stroke and epilepsy to brain tumors and aneurysms. The hospital maintains Primary Stroke Care Center certification from The Joint Commission and operates a dedicated stroke rehabilitation program.
As a Level II Trauma Center operating 24/7, LewisGale provides emergency care and trauma services for the region. The hospital has earned multiple quality distinctions including The Leapfrog Group's A grade for patient safety, Healthgrades' Patient Safety Excellence Award, and Surgical Care Excellence Award. Additional services include inpatient and outpatient mental health care, women's services with breast health and gynecological care, and comprehensive diagnostic testing. Patients can access health records, schedule appointments, and manage care through the MyHealthONE patient portal.
Best for: Patients needing emergency or trauma care, individuals requiring orthopedic or spine surgery, cancer patients seeking advanced oncology treatment, cardiac patients needing certified chest pain center services, stroke patients requiring certified neurological care, women seeking comprehensive health services including maternity care, individuals needing inpatient or outpatient mental health treatment
Service area: Salem, Roanoke, and surrounding communities in southwestern Virginia
Why choose LewisGale Medical Center: LewisGale Medical Center stands out as one of Virginia's largest medical centers with over 120 years of community service, combining the resources of HCA Healthcare and Sarah Cannon Cancer Network with multiple national quality recognitions including Top 100 ranking for orthopedic care, Certified Chest Pain Center status, and an A grade for patient safety — distinctions that many regional hospitals lack.
Over 120 Years Serving Roanoke: Established in 1902, LewisGale Medical Center has provided trusted healthcare to the Salem and Roanoke communities for more than a century, combining deep local roots with access to HCA Healthcare's national resources and clinical expertise.
Nationally Recognized for Orthopedic and Cardiac Excellence: Recognized by Healthgrades as one of America's 100 Best Hospitals for Orthopedic and Spine Surgery and accredited by the American College of Cardiology as a certified Chest Pain Center, with multiple patient safety and surgical excellence awards.
Sarah Cannon Cancer Network Affiliation: Oncology care delivered through the Sarah Cannon Cancer Network, providing access to advanced cancer treatments including hepatic artery infusion therapy and clinical trials, with onsite radiation and infusion services.
Comprehensive Level II Trauma Center: One of Virginia's largest medical centers with Level II Trauma Center designation, Primary Stroke Care Center certification from The Joint Commission, and an A grade from The Leapfrog Group for patient safety.
What services does LewisGale Medical Center provide?
LewisGale is a comprehensive medical center offering cardiology (including certified chest pain center services), orthopedic and spine surgery, oncology through the Sarah Cannon Cancer Network, neurological care and stroke treatment, emergency and trauma services (Level II Trauma Center), women's health including breast health and gynecological care, inpatient and outpatient mental health services, and diagnostic imaging and testing. The hospital operates 24/7 and maintains onsite radiation and infusion centers.
Is LewisGale Medical Center accredited and recognized for quality?
Yes, the hospital holds multiple accreditations and awards including: Certified Chest Pain Center accreditation from the American College of Cardiology, Primary Stroke Care Center certification from The Joint Commission, Commission on Cancer accreditation from the American College of Surgeons, an A grade for patient safety from The Leapfrog Group, recognition as one of America's 100 Best Hospitals for Orthopedic and Spine Surgery by Healthgrades, and winner of both the Healthgrades Patient Safety Excellence Award and Surgical Care Excellence Award.
How do I access my medical records and test results?
LewisGale uses the MyHealthONE secure patient portal, which allows you to view health records including lab results, physician notes, and imaging reports, view post-visit summaries, schedule follow-up appointments, and share records with physicians or caregivers. You can create an account online or download the MyHealthONE app from the App Store or Google Play.
What should I expect when visiting LewisGale Medical Center?
The hospital offers convenient online registration for surgical procedures, mammograms, and diagnostic tests. Visitor services include guest Wi-Fi access, patient SMS updates for families, and parking and transportation information. You can find detailed directions, parking instructions, and visitor policies on their website. For advance care planning or questions about your upcoming visit, resources are available through the patient portal and website.
Does LewisGale accept my insurance and what are the costs?
LewisGale Medical Center is part of HCA Healthcare and accepts most major insurance plans. The hospital provides patient financial resources to help you understand the financial side of your healthcare needs. You can access billing information, pay your bill online, and get answers to insurance and cost questions by calling their patient financial services team or visiting the patient resources section of their website.
How do I find a doctor or specialist at LewisGale?
You can search for physicians by specialty, name, or condition through the 'Find a Doctor' tool on the website. For a nurse consultation to help determine what type of care you need, call (844) 706-8773. The hospital's care team includes cardiologists, orthopedic surgeons, oncologists, neurosurgeons, emergency physicians, and specialists across all major medical disciplines.
What makes LewisGale's cancer care different?
LewisGale's oncology program is part of the Sarah Cannon Cancer Network, which provides access to advanced treatments and clinical trials. The hospital offers specialized techniques like hepatic artery infusion therapy for colorectal cancer, comprehensive radiation and chemotherapy services at an onsite infusion center, and accreditation from the Commission on Cancer. Cancer patients receive coordinated care from a multidisciplinary team including medical oncologists, radiation oncologists, surgeons, and support staff.
Is LewisGale equipped to handle emergency and trauma cases?
Yes, LewisGale operates a Level II Trauma Center that is open 24/7/365. The emergency department is staffed by board-certified emergency physicians and trauma surgeons equipped to handle serious injuries, strokes (Primary Stroke Care Center certified), heart attacks (Certified Chest Pain Center), and all medical emergencies. The hospital also maintains neurological intensive care and comprehensive surgical capabilities for trauma patients.
“I had an emergency appointment after having had a knee replacement, after 5 days or so it was suspected that a blood clot might have formed. When I called they were concerned and without hesitation gave me an appointment to come in. The care I got was perfect! Just love these folks. I’ve always felt as though they truly cared.”
— Fred Steel, Google Review
“I had an out patient joint replacement done here. I can only sing the praises of everyone I had any dealings with. They were very professional, very thorough and extremely personable. I can whole heartedly recommend the ortho team, the registration team, the prep, pre op and the post op teams. The surgery went extremely well, so I have to give kudos to those guys, even though I don't remember a thing about that part of everything. Thanks again to everyone involved.”
— John DiPasquale, Google Review
“The staff was amazing from registration, nurses, anesthesia staff, and Dr. Pineda. Special shoutout to Cristie who prepped me for my procedure. Cristie is a true Godsend. She is such a sweetheart and very professional in all that she does. She is very good at helping patients feel at ease in what can sometimes be stressful circumstances . I want her to know how much I appreciate all that she did for me.”
— Stephen Wickline, Google Review
“LewisGale appeared to be undergoing some renovation while we were there but that is the ONLY negative thing I can even think of. We experienced the Helicopter crew, the ER, the IR, the Cardiac Intensive Care Unit, and the Medical Surgical 5th floor step down unit. I was most impressed by the willingness of the staff to ensure our comfort and allay our concerns as we moved through the system. From the helicopter pilot and attending EMT's to Emmanuel and Matt in the ER to the IR doctors who performed a pulmonary thrombectomy on my husband to Jeff, Lauren, and Luke in the Cardiac ICU, to Marylin and Alex on the 5th floor med/surge unit to our discharge nurse and even to the assistance we received when we called the patient follow up number for a consultation on medication.....every single employee we encountered showed us care, humour where applicable, tenderness, and a willingness to get to know us in addition to ensuring that my husband (and I - who did not leave his side during this four day ordeal) received the care we needed while ensuring that our spirits did not flag. I cannot express my gratitude for your staff strongly enough. I was moved by their personal attention to us and I remain grateful to each of them for caring for us as well as they did. The experience of having my husband airlifted to a hospital I have never even seen before could not have gone any smoother. I felt loved....by strangers. That is some powerful stuff. I will never forget all of the kindness we experienced during our stay and I am astonished by the grace and patience we were shown. Thank you. You are all remarkable.”
— Lynnette Lawson, Google Review
“I was brought in from Pulaski with a tbi. I had fallen off a ladder, struck my head in front and back. Pulaski said I had a fractured skull, traumatic brain injury and a pretty good concussion as well. I was in the icu for a day and a half. Was sent to a room to try and relax before I started physically therapy there. The first couple days of therapy were rough. Headaches were severe. Couldn't seem to find my way and concentrate on anything. But the physical therapists I worked with were absolutely great. Jacqueline T and Colton helped me through the rough patch , would not have been able to get through it without them. MaKenzie C helped me trying to get through some basic problems and some difficult ones as well. Ashley helped push me through some as well. Holly had me for speech therapy, she was very patient and helpful with everything. Honestly I don't know where I would be without thier help and guidance. I wish I could give more then five stars , because honestly they deserve more. That goes for the whole experience I had with everyone on the 4th floor during. My stay. Not 1 single bad experience my entire 2 weeks there. I am on my way to recovery in no small way thanks to your staff, but especially to the few I named. Can't say enough good about them. So Jacqueline T , Colton, Ashley, MaKenzie C and Holly thank you for all that you do , and for making my time there a lot less stressful. Thank you so much.”
— John Ford, Google Review
Book online: Find a Doctor →
Phone: (540) 776-4000
Address: 1900 S Electric Rd, Salem, VA 24153 (Get directions)
Website: hcavirginia.com
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